About RETURNS

Thank you for your purchase. We hope you are happy with it. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 RETURNS All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 RETURN PROCESS To return an item, please email customer service at jen@lifeandlabradors.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

 Life and Labradors LLC Attn: Returns
RMA #
43 Everts Ave  
Queensbury, NY 12804  United States  

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 EXCEPTIONS    The following items cannot be returned or exchanged:  ●     earrings   

 For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 Please Note  ●     Sale items are FINAL SALE and cannot be returned.     

 QUESTIONS If you have any questions concerning our return policy, please contact us at 518-615-4380 or jen@lifeandlabradors.com